Our journey navigating the techosphere
Ben Cubbon on .
BackgroundOVO's vision is to "power human progress with clean and affordable energy for everyone". This means striving to build our digital products so that people of all abilities can use them. This year we celebrated our Accessibility Community of Interest’s…
Our team were frustrated; they wanted more opportunities to be creative in their day jobs. We decided that we needed to change the way we were working and make time to be creative. So how did we make it happen? With a Design Sprint...…
Ben Cubbon on .
What is accessibility? Accessibility is about ensuring that everyone, regardless of their abilities, can use the digital products we build. This is important because 1 in 5 people in the UK have a disability. We know that as age increases so does the proportio…
Paul Matson on .
At OVO, our product and tech teams are empowered to spend 10% of their time trying out new ideas and developing skills in ways that benefit the business. This is an opportunity to focus on something outside of planned product delivery. It could mean learning n…
Todd Carter on .
Why critiques and some thoughts on improving our process. I'm Todd, a UX Designer here at OVO and I've been involved in organising and running critiques (crits) within the UX team over the past few months. No-one in the UX team had much experience with crits…
Alex Morris on .
OVO launched Boost, a Pay As You Go (PAYG) energy brand, in 2017. With PAYG, you need to keep your energy account topped up with credit to ‘keep the lights on’. Boost’s main product, ‘Smart PAYG+’, lets customers do this through a smartphone app linked to thei…