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Ben & The Smart Meter Adventures — using comics to communicate user's experiences

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Comics have the advantage of enticing people from all parts of the organisation. They are a compelling artefact that people want to read. Let me tell you about how I use comics in my work.…

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User Research - Your Questions Answered

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At OVO, we practice a user-centred-design approach. Our user research practice has grown fast in the last few years, and is now an integral part of our product development. Given it’s an unfamiliar discipline to some, in this blog, I’m going to answer some of…

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Design, Product, Engineering – a partnership

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Hi we’re Nina and Gav. We work at OVO in design and product leadership roles. OVO has talked before about the importance of close collaboration between product and engineering, but now it’s time to explore how design fits into the equation. To demystify design…

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What I Learnt Designing Barbie Dolls

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Barbie inspires children that they can become anyone they wish. It did for me too. I had the opportunity to work for Barbie after graduating — truly a dream job! I was lucky to be a part of the Barbie legacy and work on fashion dolls, the Barbie Malibu Hous…

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Running a remote Design Sprint

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The before and after of running a Design SprintThe Design Sprint is a practical process for answering critical business questions through generating ideas, rapid prototyping, and testing solutions, all in a few days. Jake Knapp invented the concept at Google a…

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How a few teams got together to reduce carbon emissions from electric vehicle drivers

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EV drivers can play a key role using smart charging technology provided by Kaluza Flex – an intelligence energy unit within OVO Group. Find out more how.…