Our journey navigating the technosphere
User Research Practice Lead
Background OVO's vision is to "power human progress with clean and affordable energy for everyone". This means striving to build our digital products so that people of all abilities can use them. This year we celebrated our Accessibility Community of Interest’s 1st birthday [https://tech.ovoenergy.c…
Ben Cubbon
What is accessibility? Accessibility is about ensuring that everyone, regardless of their abilities, can use the digital products we build. This is important because 1 in 5 people in the UK have a disability [https://www.ons.gov.uk/peoplepopulationandcommunity/healthandsocialcare/disability/articles…
Ben Cubbon
Coming to the end of the year provides us with a natural break in which to reflect on what we’ve achieved. This post serves as something of an end of year report to mark our progress as a User Research practice.
Ben Cubbon
Discovery phase is often an overlooked phase in agile delivery. But they can be incredibly valuable. Discovery is like an investigation, a small phase of time to understand the landscape of our users, the business, the technology and other external factors such as legislation. A good outcome of a d…
Ben Cubbon